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Aya generates content with AI in real time — sometimes the connection drops or our provider rate-limits a request. If a generation fails:

1. Pull to refresh or tap the generation again in 30 seconds.
2. Check your connection — Aya needs internet for the first generation; saved content works offline.
3. In the app: Settings → Send feedback, describe what you were trying to create, and we’ll investigate.
4. Or email info@litappslab.com with a screenshot.

Try these in order:

1. Force-quit Aya and reopen.
2. Confirm you’re using the same sign-in provider as last time — Apple, Google and email magic link each create separate accounts.
3. If you used “Sign in with Apple → Hide my email,” check your Apple ID's relay forwarding settings.
4. Update to the latest app version from the App Store.
5. Still stuck? Email info@litappslab.com from the email on your account.

Open the app and go to Settings → Manage subscription → Restore purchases. This re-syncs your entitlement with the App Store.

If that doesn’t work, make sure you’re signed into the same Apple ID that made the purchase. If you’re still locked out, email info@litappslab.com with the order ID from your App Store receipt and we’ll unblock you.

Subscriptions are billed by Apple or Google, so you cancel through them:

• iOS — Settings app → tap your name → Subscriptions → Aya → Cancel subscription.
• Android— Play Store → profile → Payments & subscriptions → Subscriptions → Aya → Cancel.

Cancellation takes effect at the end of the current billing period — you keep Premium until then.

Refunds for store-billed subscriptions are handled by Apple and Google directly:

• Apple — visit reportaproblem.apple.com.
• Google — visit Google Play order history.

Where local consumer law gives you a statutory refund right, it still applies — email us if your store denies a refund you’re entitled to.

In the app: Settings → Account → Delete account. Or request deletion at fromaya.com/delete-account.

We delete your content and account identifiers within 30 days. See our Privacy Policy for details.

Yes — open any manifestation or vision board and tap the share icon. You can export as a PDF, image, or copy as plain text to another app. Bulk export of your full library is on the roadmap; email us if you need it sooner.

Yes, as long as you sign in with the same provider (Apple, Google or email) on both devices. Apple sign-in is iOS-only — if you plan to use Android, use Google or email magic link.

Aya is available globally on the App Store. The interface is translated into 30+ languages and your generated manifestations adapt to the language you write in.

iOS hides new share extensions inside the More menu the first time. Open the share sheet, tap More, find Aya in the list, enable it, then drag it up to the top row so it’s always visible.

On Android, restart the device after installing Aya if the share target doesn’t show up.